Website Updates for FieldNote Users

Announcements // April 05, 2023

We have deployed new features on the FieldNote website. These features might have the potential to impact users. Below is the list of updates:

  • SVG images have been added and users are able to select custom colors for them.
  • Password encryption has changed to bcrypt. This significantly improves the security of a website.
  • Reset password feature with minimum of 15 characters.

With this deployment, users might experience issues such as their password not working. If this happens, we encourage users to clear their cache or browsing history. See below for instructions.

  1. Google Chrome: Click on the three dots in the top-right corner of the browser window. Select “More Tools,” then “Clear browsing data.” In the pop-up window, select “Cached images and files” and “Cookies and other site data,” then click “Clear data.”
  2. Mozilla Firefox: Click on the three horizontal lines in the top-right corner of the browser window. Select “Options,” then “Privacy & Security.” Under “Cookies and Site Data,” click “Clear Data,” then select “Cached Web Content” and “Cookies and Site Data,” then click “Clear.”
  3. Safari: Click on “Safari” in the top menu bar, select “Preferences,” then “Privacy.” Click “Manage Website Data,” then select “Remove All” to clear all website data, or select specific websites to remove data for.

If you are still having issues after the update and clearing your cache, please reach out to the team.