FAQ

Need Support?

We’re happy to help! Call 888.280.1349 and Press 1

Sales questions?

Call 888.280.1349 and Press 2

No, only field users are responsible for a license fee. There is no fee to access the website.

At the start of the contract, there is a one-time deployment fee that covers in-person consulting, training, and ongoing support.

Every business has different needs, and our pricing reflects that. If you would like a bid, we would be happy to sit down with you to determine your needs and give you a specific price. Head to our Pricing section where you can dive deeper into that.

You can add users by adding and assigning a new license key with a click of a button on the FieldNote website.

User support for FieldNote is handled in-house by the Terra Spectrum Technology team – no contracted call centers required.

Yes. Onsite training is included in the cost of deployment.

Seconds – changes made on the FieldNote website are pushed to field units upon data syncing.

There is no limit to the number of users that can operate on the system at one time.

Yes, FieldNote allows you to take and save photos of properties, vegetation, and anything else you can think of.

Yes. Every timesheet entered since day one is stored in the database and can be accessed at any time.

Yes. All information gathered is available in the historical database.

No. We do not provide the hardware needed to use our software.

Yes. Our software can handle as many contractors as necessary.

Yes. Our software is totally configurable and able to track whichever metrics are important to you.

Regardless of their location, crews are able to sync data to one server.

Yes. All data collected offline is saved and ready to be synced once an internet connection is available.